Effective date: 18-Jul-2023
Information We Collect
We may collect and process the following types of personal data:
- Identity and Contact Information – such as full name, email address, phone number, and postal address, provided to us when you register an account, make a purchase, or Contact Us through our website or customer support channels.
- User Authentication Credentials – such as username, password, and any code words or answers to security questions associated with your account.
- Transaction-related Information – including information about services you purchase, payment details, billing and delivery addresses, and communication records.
- User Profile Information – such as preferences, interests, communication preferences, feedback, and survey responses.
- Correspondence – when you communicate with us or our customer support team, we may records information related to those interactions.
Our services are not intended for children under the age of 16. We do not knowingly collect or process personal data of children under 16 years without appropriate consent or as permitted by law. If you believe that we may have collected personal data of a child under 16, please contact us immediately.
Use of Collected Information
We may use the information we collect to:
- Provide and personalize our services, answer queries, and otherwise fulfill contractual agreements with you.
- Process, manage, and deliver requested services, products, or information.
- Analyze and improve our services, offerings, and customer experience.
- Communicate with you regarding your account, changes to our policies or terms, service updates, and administrative messages.
- Enforce our terms and policies and prevent fraudulent or illegal activities.
- Comply with legal obligations, resolve disputes, and protect the rights, property, and safety of Powerful Solutions Ledge, our customers, and third parties.
Data Protection Rights
You have several rights concerning the personal data we hold about you, including:
- The Right to Access – You have the right to request access to your personal data and obtain information about how it is processed.
- The Right to Rectification – You have the right to request correction or amendment of your personal data if it is inaccurate or incomplete.
- The Right to Erasure – You have the right to request the deletion of your personal data under certain circumstances as outlined in applicable data protection laws.
- The Right to Object to Processing – You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- The Right to Restrict Processing – You have the right to request restriction of the processing of your personal data under certain circumstances.
- The Right to Data Portability – You have the right to receive personal data provided to us in a structured, commonly used, and machine-readable format.
Exercising Your Rights
We implement reasonable security measures to safeguard your personal data and protect it from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security measures, including user authentication processes, firewalls, and access controls, to maintain the security of your personal data.
Third-party Data Sharing
We do not sell or trade your personal data to third parties for promotional purposes. However, we may disclose your personal data to third parties in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to perform certain services on our behalf, such as payment processing, marketing, hosting, IT support, and customer services.
- Legal Compliance: We may disclose your personal data as required by applicable law, regulation, or legal process, or when we believe in good faith that disclosure is necessary to protect our rights, investigate potential fraud, or ensure the safety of our customers or others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal data.
We only share the minimum amount of personal data necessary with such third parties and, where applicable, ensure that they adhere to privacy and data protection regulations.
International Data Transfers
As a global company, your personal data may be processed in or transferred to countries outside of your residence, including those outside of the European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place as required by applicable data protection laws.
Retention of Personal Data
Powerful Solutions Ledge
123 Example Street
Email: [email protected]